Safety

Safety Manual

A practical LPG safety center for households, riders, and dealers/retailers, with emergency guidance and operational checklists.

Priority response

Smell gas? Use the emergency flow first.

Leak reports are prioritized for review. Keep the cylinder upright, ventilate, and move people away before filing a report, and contact emergency responders first when the leak is uncontrolled.

Open Emergency Procedure
Gas leak emergency ventilation
Tab 1

Safety & Precaution

Safety first

Safe Tank Location at Home

Do not place LPG in closed cabinets, basements, bathrooms, bedrooms, or on its side. LPG is heavier than air and accumulates near the floor.

Keep uprightUse a ventilated areaKeep away from heat

Regulator and Hose Check

Check the regulator, hose, and joints before use. Replace old or cracked hoses every 2 to 4 years.

Inspect hose cracksUse screw clampsRun bubble test

Proper Ignition Sequence

Opening gas too long before ignition can cause accumulation and flash fire. A healthy flame should be blue.

Light firstOpen gas secondClose gas if it fails

Weekly Safety Check

LPG is scented with ethyl mercaptan, which smells like rotten eggs, so leaks can be detected early.

Bubble testSmell checkValve check

Delivery Inspection

Inspect seal, brand, size, rust, dents, requalification date, valve, and QR verification while the rider is still present.

Data Privacy

We collect operational order data, never GCash PINs, passwords, card numbers, or banking credentials.

Your Rights - Legal Basis

RA 11592 - LPG Industry Regulation ActRA 7394 - Consumer Act of the PhilippinesRA 10173 - Data Privacy ActRA 9514 - Fire Code of the Philippines
Report a Safety IssueIn-app: Orders > Report a Problem > Leaking or gas smell. Regular complaints use the standard Report a Problem flow.
Tab 2

Per-Role Manual

Operational guide

Select your role for a targeted operational safety guide.

Customer Manual

  • Setup and installation
  • While in use
  • Weekly checks
  • Home emergency kit

Rider Manual

  • Pre-delivery checks
  • On the road
  • Doorstep handover

Dealer/Retailer Manual

  • Legal compliance
  • Facility requirements
  • Daily operations
  • Store emergency response